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Visit siteBuy nowYou Save £4.14 (23%)Amazon price as of 2023-05-16 01:17Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply to the purchase of this product.
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Customer Experience For Dummies
Reviews (10)
22 March 2015This a great book. Roy Barnes is very inspirational lays out ...
This a great book.
15 February 2015Customer Experience Tips for Everyone!
I manage a small wine and spirit store.
15 February 2015Great introduction
A very good overview of interacting with your customer across multiple platforms..
15 February 2015More Value Than Any Class, Seminar, Or Workshop And Cheaper
"Customer Experience For Dummies" by Roy Barnes and Bob Kellehern is another great Dummies book.
15 February 2015Well written and thought provoking guide.
An excellent, thoughtful, well-written, and well-reasoned book, Customer Experience for Dummies will teach you something valuable about Customer Experience regardless of your level of experience.
12 February 2015Author's anecdotes are endearing
Not all of the DUMMIES books are wonderful and I think it is largely because of the author's connection or lack thereof with the reader.
9 February 2015intelligent, and well-structured introduction to providing customers with excellent ...
This is a peppy, intelligent, and well-structured introduction to providing customers with excellent experiences.
7 February 2015A plain and simple but powerful reference tool in customer experience
Customer Experience for Dummies is a good reference tool for managing customer experience as the ultimate competitive advantage.
28 January 2015Would you like Fries with that Sir?
I have read many of these books for Dummies and this one has to be the top of my list!
25 January 2015A Good Book
The main reason for picking up this book was that the corporation I work for recently announced a new division aimed at Customer Experience Design.